Healthcare in America:
How to Transform a Traumatized System

A live, online summit for healthcare workers, leaders, and supporters.

September 18-21, 2023

The Challenge

The COVID pandemic exposed the deep underbelly of an already aching American healthcare system.

Frontline healthcare workers were already experiencing some of the highest rates of mental illness among all professions, and the pandemic pushed them to the brink.

One in five healthcare workers left the profession since the pandemic hit, and the rest are left grappling with burnout, moral distress, and collective trauma.

When healthcare workers are unwell, patient outcomes suffer, too. And health systems across the country are struggling to address these issues in meaningful ways.

The Solution

Join us for this four-part series with a psychologist, a chaplain, and a public health professional for paradigm-shifting conversations that will change how you understand the seemingly intractable challenges plaguing the U.S. healthcare system.

Your view will broaden to understand why this trauma-organized system operates the way it does and what is necessary to bring about whole-systems transformation and healing. Beyond solutions that target (and isolate) individuals, you will learn how to facilitate a co-regulatory experience among staff on your team and optimize a sense of safety between providers and patients.

You will gain radical new insights on how social engagement, spiritual care, compassion cultivation, and connecting to purpose and meaning can help heal the healthcare system from within – even within current operational constraints of a profit-oriented model of care.

Whether you are a nurse or C-suite executive, skeptic or optimist, you will leave being able to envision new ways forward, with practical starting places within your team/department and ways to connect those efforts with broader systems levers of change.

Schedule

Monday, September 18, 8pm eastern, 5pm pacific

Contemporary healthcare: Our healthcare system is autonomic nervous system—and it’s gone offline

  • How to humanize the workforce

  • Cultivate social engagement, optimize sense of safety, compassion promotes the co-regulatory experience

  • Strengthening the vagal tone of the health care system

  • We’re not going to tell you how to cope - explain the mechanisms and we can work with you to develop a context-specific plan

Tuesday, September 19, 8pm eastern, 5pm pacific

Trauma-informed care: Turning the lens inward for healthcare professionals

  • CONTEXTUALIZE & REPEAT this process for each incident/dept.

  • Communal care

  • Video of Mitch doing a reenactment of the East Lake Clinic consultation?

  • How to soothe/calm/regulate at the systems level (health system is like a disconnected individual; need to reconnect executives with the daily realities & lived experiences of HCWs – somatic experiencing)

  • How does the system slow down enough to regulate – move from reactivity to intention

  • Post-traumatic growth

  • Emotional donning/doffing @ shift change

Wednesday, September 20, 8pm eastern, 5pm pacific

Spiritual care: Reconnecting with purpose & meaning

  • Engaging the social/spiritual care of the medical system

  • Chaplaincy not only for patients but also for HCWs

  • What might spiritual care at the systems level look like?

  • Compassion cultivation

  • Collective grief recognition/group witnessing

Thursday, September 21, 8pm eastern, 5pm pacific

Systems transformation: From “me” to “we”

  • Developing compassion for self – from there, you can cultivate compassion for others (me to we)

  • What is compassion cultivation? Why does it work? How is it embodied somatically? What practices help to cultivate this?

  • Systems-based awareness mapping

  • Embodied leadership

  • Cultivate relationality (so-called “soft skills” are actually the most difficult to develop – necessary for strong leadership)

Summit Hosts 

Mitchell Radin, PsyD, LP

Psychology Manager

David Hottinger, M.Div

Director of Spiritual Care

Heather Buesseler, MPH

Compassion & Well-Being Health Systems Designer